Last updated: May 22, 2025

1. Definition of a User

A "User" refers to any individual or entity that accesses and utilizes services, applications, resources, or solutions available on the ThreeFold Marketplace. Users utilize the ThreeFold Grid's offerings.

2. User Account and Registration

Regarding your user account:

• You must provide accurate, complete, and up-to-date information during the registration process
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must immediately notify ThreeFold of any unauthorized use of your account
• ThreeFold reserves the right to suspend or terminate accounts that violate these terms

3. TFP System and Payments

The payment and usage system is governed by the following principles:

• All transactions on the marketplace use TFP (ThreeFold Points) as the medium of exchange
• TFP has a fixed value of 0.1 USD per TFP
• You can acquire TFP through various methods including fiat currency exchange and token swaps via liquidity pools
• The more TFP you hold or stake, the higher discounts you may receive on marketplace offerings
• Payment for services and resources is automatically processed according to your usage
• Unused TFP remains in your account balance until used or exchanged

4. Reputation System and Staking

The ThreeFold Marketplace employs a reputation system that benefits users:

• Your user reputation score may affect your access to premium services and discount rates
• Staking TFP increases your reputation score and qualifies you for discounts on services
• Staking tiers provide increasing benefits:
  • 5% discount: Entry-level staking
  • 10% discount: Mid-level staking
  • 15% discount: High-level staking
  • 20% discount: Premium-level staking
• Staking periods may affect discount rates, with longer commitments providing greater benefits

5. Usage Limitations and Fair Use

When using ThreeFold Marketplace offerings:

• You agree to use resources and services for legitimate purposes only
• You will not attempt to circumvent any usage limitations or monitoring systems
• You will not engage in activities that may disrupt or harm the ThreeFold Grid or other users
• Excessive or abusive usage patterns may result in usage restrictions
• ThreeFold reserves the right to implement fair use policies for specific services

6. Data and Privacy

Regarding your data on the ThreeFold Marketplace:

• You retain ownership of all data you store or process using ThreeFold services
• ThreeFold implements zero-knowledge architecture whenever possible, meaning we cannot access your data
• You are responsible for complying with applicable data protection laws when processing personal data
• ThreeFold may collect certain usage metrics for billing and service improvement purposes
• For complete information on data handling, please review our Privacy Policy

7. Service Level Expectations

Regarding service availability and quality:

• ThreeFold Marketplace is a decentralized platform where service levels may vary by provider
• Each service, application, or resource has its own specific service level agreement (SLA)
• ThreeFold promotes transparency in performance metrics to help you make informed choices
• In case of service issues, you should first contact the specific provider of the service
• ThreeFold provides a dispute resolution system for unresolved issues with providers

8. Dispute Resolution

In the event of disputes with service providers:

• You are encouraged to resolve disputes directly with providers when possible
• The ThreeFold Marketplace provides a dispute resolution system for unresolved issues
• Disputes are reviewed by an independent panel based on evidence provided by both parties
• For eligible cases, a refund may be processed in TFP to your account

9. Account Termination

You may terminate your user account by:

• Requesting account closure through your dashboard settings
• Exchanging or withdrawing any remaining TFP balance
• Ensuring all active services or deployments are properly terminated
• Removing any personal data you wish to delete before account closure

10. User Feedback and Community Participation

As a ThreeFold Marketplace user:

• You are encouraged to provide honest feedback on services and resources you utilize
• Your ratings and reviews help maintain quality standards in the ecosystem
• You may participate in the ThreeFold community forums and governance processes
• Constructive feedback helps improve the marketplace for all participants